Rangetsu

They offer everything I was looking for in a ryokan experience. Outdoor baths were hot spring sourced. Food was amazing, the best meal I had in Japan. Will go back here even just to eat. The location is great too. Many scenic places to walk around with your yukata on including the bamboo forest.

Food was amazing and the service was excellent. The location is beautiful - we had a Japanese style room with a private outdoor bath tub (which we didn't realise we would get!) which overlooked the river and the forest. We got up early before breakfast to go see the bamboo forest at a tip from the staff and it's much less crowded early on. To be honest if we'd gone all the way to Arashiyama just to see the bamboo I think we would have been disappointed, but this stay made it worthwhile!

From the moment we stepped into Ryotei Rangetsu and the staff greeted us warmly by name, until the moment we departed and they carried our bags to the front gate for us, we experienced nothing but the highest level of hospitality that went above and beyond our expectations. Yamaguchi-san and the rest of the staff took excellent care of us during our stay. They were polite, friendly, attentive, and cordial all without being overbearing or insincere. The room, private onsen, and public onsen were so comfortable, calming, and relaxing, and just what we needed after many days on the road. The inside of the rooms and building are clean, elegant, and peaceful. The views facing the river and mountains are beautiful and serene. The waters of the baths are invigorating and rejuvenating. It was well worth every penny to have such an environment that seemed perfectly crafted to help us rest up and recharge for the rest of our trip. The hotel breakfast was delicious and filling and they even accommodated my request for a vegetarian menu. When I told them that my wife and I were staying for our honeymoon trip, they surprised us with a lovely surprise of a special complementary dish in our dessert course! The location is ideally located just across the Togetsu bridge, and we were able to easily walk around and experience the beautiful sights of Arashiyama. We woke up at 5am to walk through the bamboo grove, located only about 5-10 minutes from the front gate, and were able to have a nice hour plus walk before coming back to enjoy our breakfast. We checked out of the hotel at 11am and the staff kindly stored our luggage for us while we continued to explore Arashiyama for the rest of the day. We had a lot of fun renting kimonos, walking around Arashiyama, and visiting the many cute shops. At the end of the day before we had to head to Kyoto, the staff kindly let me shower again in the public bath before we collected our luggage. Many thanks and we can't wait to return!!

The service of the staff was amazing from before arrival through after our stay. Before arrival, i bombarded them with dozens of questions, and they responded promptly and helpfully to each one of them. During our stay, we had a personal butler attend to our dinner, bedding, and every need. During check-out, there was a little hiccup with arranging our bags for delivery to our next hotel, but the staff offered to personally deliver our luggage instead which ensured our travel plans were not affected in any way.

The inn was big and clean, and the dinner was very delicious. Thanks to the kind staff every time, I felt as if they were entertaining me, and the inn was warm. It is located in a busy area and it is very good to enjoy traveling, and the open-air bath was also very good! Above all、 a staff member named kaho(?) was very kind among the staff members of the inn, and I felt very good whenever I faced each other. All the staff at Rangetsu were kind, but kaho was especially kind. Please say thank you even though I don't know the exact name of the employee! I hope to visit again next time. Have a nice winter :)